Shipping policy
Shipping & Processing
At A.W. Atelier, every bag is thoughtfully handcrafted and carefully packaged before it makes its way to you.
Processing Time
All A.W. Atelier bags are handmade to order.
Sienna Collection pre-orders: Orders placed between September 27 and October 4 will begin shipping October 12.
Please note that processing time does not include shipping transit time.
Custom Colors
Want a different color?
We’d love to create something just for you! 🤎
Use our Contact form to send us your custom color request. Please include:
- The bag you’d like
- Your preferred color
- Any additional details
We’ll get back to you with availability, pricing, and next steps.
Shipping
Orders are shipped within the United States via USPS. Once your order has shipped, you will receive a confirmation email with tracking information.
USPS delivery times generally take 2–5 business days after shipment, though delivery times may vary depending on the destination, USPS processing, and other carrier delays.
Shipping Rates
Shipping rates are calculated and displayed at checkout based on your order and shipping destination.
Questions
If you have any questions regarding your order or shipping, please contact us at awatelier78@gmail.com.